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What’s your return policy?

Created by Rutger Klep, Modified on Thu, 5 Jun at 11:07 AM by Kate van Doorn



Return Policy

Returns are possible within 30 days of purchase.

Please register your return first by contacting our customer service: service@boldking.com

Important to know:

  • Return shipping costs are at your own expense.

  • Products must be unused and in their original, undamaged packaging.

  • Returns received after 30 days will not be accepted.

Return address:

Boldking
Watermolen 3B
4751 VK Oud Gastel
The Netherlands

Specific conditions:

  • Shaving and cosmetic products (such as blades, gel, cream) can only be returned unopened and in their original packaging, due to hygiene regulations.

  • We cannot accept used blades or opened containers, tubes, or jars.

  • Clothing (boxer shorts) can only be returned if not worn, washed, or soiled, and still in the original packaging.
    Please note: do not try on boxers directly on the skin.

Refund:

  • After receiving and approving your return, we will refund the purchase amount. This process may take up to 3 weeks.

  • If the product is damaged or you received the wrong item, we will also reimburse the return shipping costs. In that case, always contact our customer service first.

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